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Registration In order to complete the transaction on this Web site, you must first complete the registration form and create a user name and password (unless you already have a PayPal account) required to give contact information (such as name, address and email address). We use this information to contact you about the services on our site in which you have expressed interest. From time to time we may send email messages updating our subscribers to information related to the retail world.
TheGiftCardTrader, LLC is the sole owner of the information collected on www.thegiftcardtrader.com. TheGiftCardTrader, LLC collects personally identifiable information from our users at several different points on our Web site. We DO NOT share personally identifiable information with Third Parties. Orders How do I find out how much my card(s) are worth? If you trade a gift card, we will request certain personally identifiable information from you on our request form. You must provide contact information (such as name, address, email, and shipping address) and financial information (such as credit card number, expiration date, as required for PayPal). If we have trouble processing an order, we will use this information to contact you. We use PayPal exclusively.
Surveys or Contest From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use this information to notify contest winners and award prizes, to monitor site traffic and/or personalize the site, to send participants an email newsletter.
We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose.
Tell-A-Friend If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. TheGiftCardTrader, LLC stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at: customerservice@thegiftcardtrader.com to request that we remove this information from our database.
Uses of Information We use your personal information to facilitate the services you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; help promote safe trading; collect fees; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement; and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
Communication from the site Special Offers and Updates We will occasionally send you information on products, services, special deals, promotions. You can Opt-out for these emails from us on our registration page. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”
Newsletters If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.
Service-related Announcements We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. You may opt-out of these communications. Please see “Choice and Opt-out.”
Customer Service Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email, in accordance with your wishes.
Profile We store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a “profile” of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.
We share your demographic profile with other third parties. We DO NOT share your profile together with your personally identifiable information. Please see “Choice and Opt-out.”
ID (Address) Verification We keep IP addresses but we do not use them for verification. We do use them in case of criminal behavior to track down the offending individual(s). Please see “Legal Disclaimer.”
Information sharing and Disclosure Aggregate Information (non-personally identifiable) We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. However, the following describes some of the ways that your personal information may be disclosed in the normal scope of business to provide our services. We do not link aggregate user data with personally identifiable information.
Personally identifiable information: Advertisers. We aggregate (gather up data across all user accounts) personal information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for their marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, email address, password, credit card number, and bank account number, are not disclosed to these third parties in a personally identifiable manner without your explicit consent. Your User ID is displayed throughout the Site and is therefore available to the public. All of your activities on the Site will be identifiable to your User ID. Other people can see the card (s) you are offering, your feedback rating and associated comments, your postings on the Site, and so on. Therefore, if you associate your name with your User ID, the people you have revealed your name to will be able to personally identify your giftcardtrader.com activities. Although our pages are coded with robot exclusion headers, others may illegally attempt to automatically collect your email address from the Site. We describe how to change your email and User ID. Further, we may send out notices to you or other community members regarding suspicious activity or policy violations on the Site. Please see “Choice and Opt-out.” Agents We use an outside credit card processing company (PayPal) to bill you for services. These companies do not retain, share, store or use personally identifiable information for any other purposes. Legal Disclaimer We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site Choice/Opt-out We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our registration form. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at customerservice@thegiftcardtrader.com We offer an opportunity to opt-out of certain communications on our registration form, or you may contact us at EMAIL: customerservice@thegiftcardtrader.com or POSTAL MAIL: P.O. Box 631, Johnstown, OH 43031 to opt-out. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. Log Files As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to use them in case of criminal behavior to track down the offending individual(s). Please see “Legal Disclaimer.” Cookies A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We do not use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. [Provide a link to information on cookies.] We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. See “Third Party Advertisers.” This privacy statement covers the use of cookies by www.thegiftcardtrader.com only and does not cover the use of cookies by any advertisers. [See the “Third Party Advertisers” section.] Third Party Advertisers The ads appearing on this Web site are delivered to users by [TO BE DETERMINED], our advertising partner. We share Web site usage information about users with a reputable third party [TO BE DETERMINED] for the purpose of targeting our Internet banner advertisements on this site. [TO BE DETERMINED] uses cookies and clear GIFs on this site, which allow it to recognize a user's cookie when a user visits this site. The information that [TP BE DETERMINED} collects and shares through this technology is not personally identifiable. Links to Other Sites This Web site may contains links to other sites that are not owned or controlled by TheGiftCardTrader, LLC please be aware that we, TheGiftCardTrader, LLC, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site. Bulletin Boards/Chat Rooms You will be able to (rate) a trader. If you use the bulletin board on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. We reserve our rights to remove offensive or harmfully derogatory comments about the accounts of users of this site. We also reserve the rights to terminate the accounts of visitors who use these services in a manner inconsistent with our Terms of Use. Access to Personally Identifiable Information If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at customerservice@thegiftcardtrader.com or by contacting us by telephone or postal mail at the contact information listed below. Security The security of your personal information is important to us. We do not collect credit card information, PayPal is our payment process solution. PayPal does collect this information for their use. www.thegiftcardtrader.com is a SECURE site. When you enter sensitive information (such as credit card number) on our registration or order forms, we (PayPal) encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link http://www.comodogroup.com. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send an email to us at customerservice@thegiftcardtrader.com. Business Transactions In the event TheGiftCardTrader, LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information. Changes in this Privacy Statement If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. Contact US If you have any questions or suggestions regarding our privacy policy, please contact us at: Fax: 614.283.5034; address: P.O. Box 631, Johnstown, OH 43031 Web site URL: www.thegiftcardtrader.com |
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